Note: If you’re downloading regularly from a Shared folder, you can add and sync shared folders to your own OneDrive. To download individual or multiple files, select each item by clicking the circle check box that appears.

The left image below shows items in List view, the right image shows items in Tiles or Photos view. You can also select several files at once by selecting one file, scrolling down the list, then hold down the Shift key while left-clicking the last item you want to select.

To select a folder, rather than just its contents, you may need to go up or back a level to select the whole folder.

In the top navigation, select Download. You can also right-click the file, photo, or folder, and select Download. The Download button may sometimes disappear if you refresh the web page while looking at a folder.

To work around this, you can go up one level in the folder directory and come back, or close that tab in your browser and navigate to the folder again.

If your browser prompts you, choose Save or Save As and browse to the location where you want to save the download. Some browsers just start saving right away to a Downloads folder on your computer. You can then delete the OneDrive copy of the file or folder to reduce your storage amount. For more information, see Delete files or folders in OneDrive. If you’re in a folder and you select Download without selecting any files or folders, your browser will begin downloading all contents of the folder.

You can’t download files directly from the Shared view. You will need to open the file and save a copy in the location of your choice.

You can’t download OneNote notebooks. If you download a folder that contains a OneNote notebook, the. The option to download multiple files is not yet available in on-premises SharePoint Server when your organization doesn’t subscribe to an Microsoft business plan. In OneDrive for work or school, you can’t use Internet Explorer to download folders or multiple files. You can use Microsoft Edge or Google Chrome to download folders or multiple files.

Downloads are subject to the following limits: GB file size limit; total number of files limit: 10,; folder size limit: files. On a mobile device, you can make files available offline, which is similar to downloading files. In the OneDrive app, select the files you want to take offline press and hold a file to select it. If you still need help, select Contact Support to be routed to the best support option. Sign in with Microsoft.

You’re signed in. You have multiple accounts. Download files and folders from OneDrive or SharePoint. Notes: The Download button will only appear when files or folders are selected.

Notes: You can’t download files directly from the Shared view. You can’t download multiple files or folders from SharePoint Server If you download multiple. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you!

Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow.

No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback!

Cannot download files from OneDrive – Microsoft Community.Recent issues

 
WebDec 13,  · If you are experiencing problems accessing OneDrive online, you can see the status of Microsoft Office Online Services at the Service Health portal. Tip: Get tech . WebAug 17,  · Inside the Applications window -> search for OneDrive-> select it -> click the Uninstall button. Follow the on-screen instructions to complete the process. To re-install: . WebIn OneDrive for work or school, you can’t use Internet Explorer to download folders or multiple files. You can use Microsoft Edge or Google Chrome to download folders or .

Quick Fix: I Can’t Download OneDrive Files on My PC?.Solved: OneDrive Download Not Working [8 Ways Included]

Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen.

Incorrect instructions. Too technical. You missed the boat. If it were possible to download a folder as a ZIP, nobody would be complaining. This is a bug, a regression. Folders and multi-file downloads are broken broken broken. In the top navigation, select Download. You can also right-click the file, photo, or folder, and select Download.

The Download button may sometimes disappear if you refresh the web page while looking at a folder. To work around this, you can go up one level in the folder directory and come back, or close that tab in your browser and navigate to the folder again. Choose where you want to search below Search Search the Community. I’m going mad here. Am I missing something ridiculously simple here? I have the same question Report abuse. Details required :. Cancel Submit. User Moderator. Hi triplebob, Thanks for using Microsoft products and posting in the community, I’m glad to offer help.

How satisfied are you with this reply? This could be because of the following reasons:. The OneDrive Files On Demand feature doesn’t download the file to your computer, only a placeholder or link to it. For more information, read why OneDrive disk space and file size don’t match. After deselecting a folder from the list of folders you choose to sync, you may see an error: “The file or folder already exists on OneDrive. Note: With the file included in selective sync, move the folder to another place outside the OneDrive folder structure.

This will delete the files and folder from OneDrive. Select Start , type “credentials,” and then select Credentials Manager. If it’s not visible in Spotlight, go to the Utilities folder and open Keychain Access from there.

Download for Windows. Note : You won’t lose files or data by disabling or uninstalling OneDrive on your computer. You can always access your files by signing in to OneDrive. When you try to add your account to OneDrive for Mac, you may receive the error: “You’re already syncing this account.

What do the OneDrive error codes mean? What do the OneDrive icons mean? Read more on how to fix OneDrive sync problems , how to fix problems uploading files , or what to do if you’re over your OneDrive storage limit. Learn how to find lost or missing files in OneDrive or what the OneDrive error codes mean.

Download the latest Windows updates to get the most out of OneDrive. For information on the latest version of OneDrive, read the OneDrive release notes. If you still need help, select Contact Support to be routed to the best support option. Related topics. Solutions to known issues. Sign in with Microsoft. You have multiple accounts. Other issues. Fixes or workarounds for recent issues in OneDrive. Workaround Select one photo first, then use two fingers to slide to select multiple files or photos.

Last Updated: November 22, ISSUE Some customers may see the error “items weren’t added” when trying to add items to an album that has been shared with you. SharePoint online is not affected. No action is required – please wait for the changes to complete. Go to the My Security Settings page. Tips: If photos seem to be in the wrong time zone, that is because there’s no time zone information in image EXIF metadata.