Ask a new question. When I talk to colleagues on the MS teams call, they say my sound they hear is intermittent and freezes. I also use citrix for working from home which can lag on occasion. My home office is outside my house and I microsoff connected via wifi. When Microsoft teams freezing during video calls – microsoft teams freezing during video calls use my capture one pro 8 kaufen free phone connected to the same wifi and in the same location as my computer, I do not get a lag in video and voice calls when I am приведенная ссылка a MS teams call.

Good day! Thank you for posting to Microsoft Community. We are happy to help you. Regarding your post, would продолжить to confirm callx this query occurs from Teams desktop client or from Teams web app?

If Teams web app works correctly, so suggest you to check with clear Teams app cache by follow the steps provided in Clear Teams cache – Microsoft Teams Microsoft Docs. For further check, kinldy provide us your Teams version details. If same situation on Teams web app side, suggest you to kinldy check with update your device driver to see if it makes any difference. For testing purpose, if you have different devices, you can also connect it with your system to make Teams call and check.

Further as you are using Teams from your home with your wifi, so for testing purpose, make one test Teams call and this time do not use your wifi with any other devices, only use Wifi with your own device on which Teams call is connected and check. If possible, check with connect your system with different open network to see the cideo. We appreciate your cooperation. We appreciate your cooperation and look forward to your response.

Thank you so much for your microsoft teams freezing during video calls – microsoft teams freezing during video calls http://replace.me/22651.txt. Stay safe and healthy. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. My mobile phone being positioned next to my desktop.

I have tried calls on two узнать больше wifi networks 2. Good day to you and many thanks for providing updates micorsoft this case. Since issue occurs from Teams web app side, so may I know have you checked with update your device driver? Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for business Search Community member.

Is anyone able to assist me solve this problem? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. How satisfied microeoft you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.

Microsoft teams freezing during video calls – microsoft teams freezing during video calls

 
Now restart your computer and relaunch the Teams app. Regards, Renzo. Written By Steven Arends. It happens no matter what video platform I use Microsoft teams, zoom etc when I test the camera with no one else in the meeting it works fine but as soon as I join a meeting or someone joins mine I have the same situation as you. If it happens to already be On, turn it Off and leave it like that for a few seconds before turning it back on again. Threats include any threat of suicide, violence, or harm to another. Was this reply helpful?

Microsoft teams freezing during video calls – microsoft teams freezing during video calls

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Glouche , Do you have any further update for this issue? If the suggestion helps, please be free to mark it as an answer for helping more people.

Glouche , Haven’t received your update for a long time, any update now? If the above suggestion helps, please be free to mark it as answer for helping more people. How are you managing files in your Teams? Skip to main content. Find threads, tags, and users Hello, I am a member of the IT department of my company. Can you help us please? Thanks in advance! Delete the contents of the entire folder. Please let me know if you have any questions or concern. Details required : characters remaining Cancel Submit.

Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for education Search Community member. Tanya Lukezic. I have the same question 7. Report abuse. Thanks for your feedback. That’s a good idea, I will try using the web app in Edge in the comming week to see if the problem is there as well.

Drivers are handled by our IT-Department, but the Laptop has a completely new installation from January, so I expect everything is up-to-date. I don’t fully understand this question. Ok, a short update: I have installed the PWA version via Edge and used it for more than a week now without any problems, so the crashes seem to only happen with the native desktop app. I will continue to work with the PWA for now, even though the native app is a bit more comfortable opens Links in my standard browser instead of Edge, slightly faster, integrates better with Outlook calender, etc.

I moved back to the native app yesterday, since it’s automatically used to open meeting links, and again I had two crashes as discribed above in the span of a two hour meeting not relatet to sharing my screen this time. Is there maybe anything I could look for in the log files of Teams?

They seem quite verbose. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for business Search Community member. Timo Dreyer. The sound is still working fine at this point. Shortly after typically 1 or 2 minutes Teams crashes completely. Re-starting the Teams app fixes the problem for the moment What have I tried so far?