These are common reasons that may cause problems when you try to buy something from Microsoft Store. If your payment is declined or you receive a message that there is an issue with the details for your credit card, make sure that your payment option has the correct account or credit card number, CVV number, name, billing address, and expiration date on the Payment options page.

If you need info about how to add, update, or remove a payment options, see Add a payment method to your Microsoft account. The status of your Microsoft account can affect your ability to make purchases from Microsoft Reddit windows 10 key cheap free download. You won’t be able to make a purchase if your account has:.

A balance due for a Microsoft subscription. Get info about how to pay for a past-due Microsoft subscription. Once you have resolved that, if you want to cancel the subscription, see Cancel or turn off recurring billing for a Microsoft subscription. A temporary suspension from your Microsoft http://replace.me/170.txt. For more info, see Account has been locked.

A suspension or ban from Xbox Live. Find out why your account was banned or suspended from Xbox Live. If your account region and your Microsoft store location источник match, you’ll have a problem making a purchase. You must have a valid billing address and payment option that download vietnamese keyboard for windows your locale.

For more info about how to check and change your region, see Change your country or region in Microsoft Store.

Reddit windows 10 key cheap free download you’ve moved and need to update your region info for Xbox, go to Bring Xbox Live with you and follow the directions to change your region. If you’re trying to buy something using your Microsoft Account balance, you may not have enough funds in your account to cover the по этому адресу cost of the item. If you need to add more money, see Add money to your Microsoft account and How to spend reddit windows 10 key cheap free download of reddit windows 10 key cheap free download Microsoft gift card money.

Note: Money can’t be transferred from one Microsoft account to another and can’t be converted from one currency to another. For more info, see Limits on the money in your Microsoft account.

If you’re still having problems making a purchase from Microsoft Store, select ссылка following troubleshooting scenario that best fits your issue, and it’ll open to display more info. If you get an authorization failure or decline when you try to make a purchase, contact your bank or card provider to check the following:. This may occur because of a service outage on our side. Wait until reddit windows 10 key cheap free download service is up and running, and then try you purchase again.

Make sure the payment option is activated and authorized for online billing or recurring billing. Make sure that the payment option is approved for online, international, or recurring transactions. Make sure that the card details — number, expiration date, name on reddit windows 10 key cheap free download, and address, including city, state, and ZIP code — appear exactly as they do on the card and on your credit card statement. If you’re having a problem with an Xbox gift card or pre-paid посмотреть еще, go to Troubleshoot redeem gift card and code issues.

If you have a past-due subscription, you’ll need to pay for it with something other than a gift card or pre-paid subscription card.

Get more info about paying for a past-due Microsoft subscription. A gift card or pre-paid code can only be redeemed in the currency printed on the card. For example, a gift card in U. The gift card or pre-paid code may have additional instructions, and may be subject to additional terms and conditions. For more info, see Microsoft gift card terms and conditions. This may mean that the content that you are trying to purchase or download is not licensed for the country where you are located.

Available products and services may vary depending on your region. You reddit windows 10 key cheap free download purchase or download content that is not licensed for your country or region. To complete your purchase, you may be required to have a valid billing and shipping address within the country or region of the Microsoft Store where you are purchasing.

For info about how to check and change your regions, see Change your country or region in Microsoft Store. Note: Lebanon Microsoft Store for consumers closed on October 28, However, customer support is still available through Microsoft Support reddit windows 10 key cheap free download Microsoft products are available through our partners in the region.

If you’ve moved and need to update your region info for Xbox, go to Moving? Bring Xbox Live with you and follow the directions to change your info. There may be online safety and privacy settings on your account that is blocking you жмите making certain purchases.

You may need to verify your age, have an adult approve the purchase, or change your account safety and privacy settings before you can make any purchase. For example, if you’re trying to purchase something and your account has an age limit for content, you’ll need adult approval when you try to purchase anything that is rated above it.

For more info, see one of the following:. Xbox One online safety and privacy settings for parents and kids. Filter apps and games with Microsoft Ссылка на подробности. Parental consent and Microsoft child accounts.

Spending limits in Family Safety. Related topics. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help.

Microsoft Store Microsoft account Microsoft account dashboard More You won’t reddit windows 10 key cheap free download able to make a purchase if your account has: A balance due for a Microsoft subscription. Does your account region and Microsoft Store location match? Do you have enough funds in your Microsoft account balance to cover taxes? If you get an authorization failure or decline when you try to make a purchase, contact your bank or card provider to check the following: This may occur because of a service outage on our side.

If you made several purchases in a short time, wait a day or two. Here’s some important info about using gift cards and pre-paid codes: If you have a past-due subscription, you’ll need reddit windows 10 key cheap free download pay for it with something other than a gift card or pre-paid subscription card.

Get more info about paying for a past-due Microsoft subscription A gift card or pre-paid code can only be по ссылке in the currency printed on the card.

I get a message that the item I’m trying to purchase is not available for my region. I get an error message that I need to verify ms office 10 64 bit free age or get permission to make a purchase. For more info, see one of the following: Xbox One online safety and privacy settings for parents and kids Filter apps and games with Microsoft Edge Parental consent and Microsoft child accounts Spending limits in Family Safety.

Need more help? Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback!

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